Refund/Payment Policies

Deposit Information and Cancelation

To secure your space on our course, we require a deposit of $325. All students who book their course within 14 days of submitting their application will receive a $125 discount off the course they applied to. The deposit is non-refundable, but it can be used to secure another course date if the student cannot attend their chosen date. To receive the discount offered on the future date, the student must give The Language House TEFL a 4-week notice before the start of their course. In the case of a late cancelation (within 4 weeks), the deposit can still be used, but the next course will not be discounted the $125 (or any previous discount offered). 

Course Tuition Payment and Cancelation

Your course balance is due no later than 4 weeks before the course start date to continue your reservation. Many of our courses are discounted for students who secure their spots early, and this discount will reflect on the final balance. We will send this final balance to you about 8 weeks before the start of the course. If you feel a discount was not added correctly, please contact us before making the payment.  

We are very flexible with people making payments, and we do understand that sometimes payments can be late. However, if the final course balance is not paid 3 weeks before the start date, the course will no longer qualify for the discounted price. Furthermore, if the course was not discounted, a late charge of $75 may apply if the details of the late payment are not agreed upon between the student and The Language House.

 Please read below for other important cancelation policies. 

If a student cancels at least 3 weeks before the course start date they can receive a refund on their balance (minus the $325 deposit).

If a student cancels less than 3 weeks before the course, there is no refund, but they may transfer their tuition to a later course without penalty. If they had received the $125 discount on the canceled course, this discount may be forfeited, and a balance of $125 (or more, depending on the discount) will need to be paid to continue enrollment on a future course. For non-discounted balances, a $75 fee may be added if The Language House is not given a 3-week notice regarding a course change. 

In short, to receive the discounts offered on our course, the course balance has to be paid 3 weeks in advance. 

If a student wishes to cancel a course that they are currently attending (a course in progress) to attend a future month, The Language House reserves the right to charge up to 1/2 of the total course fee for a complete retake of the course at a future date. The exact fees to be paid will be at The Language House TEFL’s discretion and are determined by the circumstances that lead to the course retake.

If a student receives (or is going to receive) a failing grade for the course, The Language House reserves the right to charge up to 4/5 of the total course fee if the student wishes to retake the course in full. The exact amount will be determined by the nature of the failing grade and the circumstances that led up to it. 

Student Housing Policies